Job Description

About the Client:

Our client is a well-established commercial glass and glazing subcontractor operating across the Northwestern United States. They deliver large-scale exterior packages—including both Division 7 and Division 8 scopes—for new construction and renovation projects. Built on decades of industry expertise and a reputation for integrity, they are known for high-quality workmanship, reliable partnerships, and the ability to tackle complex, technically challenging builds. With a strong backlog and a commitment to continuous improvement, they are entering an exciting phase of growth and organizational advancement.

Position Overview:

The Chief Operating Officer will lead all operational functions with a focus on improving execution, strengthening processes, and developing future leaders. This person will work closely with ownership to refine organizational structure, implement company-wide SOPs, and position the business for continued expansion. The ideal candidate brings experience running operations for a small to mid-sized specialty contractor and thrives in a hands-on, people-centered environment.

Key Responsibilities:

• Oversee day-to-day operations across project management, field execution, and support functions

• Implement standardized processes, workflows, and operating procedures

• Build and mentor a high-performing operations team, including PMs, field leaders, and support staff

• Support strategic planning, annual budgeting, and performance forecasting

• Strengthen scheduling, cost controls, reporting, and project delivery consistency

• Partner with leadership on growth initiatives, new market opportunities, and organizational development

• Drive accountability, communication, and alignment across all departments

• Evaluate current systems and recommend improvements to enhance efficiency and scalability

Qualifications:

• 10+ years of operational leadership experience in commercial construction or specialty subcontracting

• Proven success leading operations for a company in the ~$20M–$50M annual revenue range

• Strong background in organizational improvement, process implementation, and team development

• Track record of scaling operations, refining SOPs, and elevating project delivery performance

• Excellent leadership, communication, and strategic planning skills

• Ability to relocate to or regularly be present in the Northwestern U.S. region

• Bachelor’s degree in Construction Management, Engineering, Business, or related field preferred

Day-to-Day:

• Lead operations meetings and provide guidance to PMs, field supervisors, and department heads

• Review project performance metrics and address schedule, cost, or staffing challenges

• Collaborate with ownership on strategic priorities and long-term growth planning

• Work closely with internal teams to refine workflows, documentation, and training materials

• Support hiring, onboarding, and the development of operational staff

• Monitor company-wide communication and ensure alignment between field and office

• Serve as a steady leadership presence, providing mentorship and hands-on support where needed

Compensation & Benefits:

• $200,000 base salary + performance-based bonus

• Comprehensive health, dental, and vision insurance

• 401(k) with company match

• Vehicle allowance or mileage reimbursement

• Generous paid time off and holidays

• Relocation assistance (if applicable)

• Long-term growth potential in a company entering a strategic expansion phase